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Returns & Refunds

Last Updated: June 2024

At Illuminate the Truth, our goal is to ensure your satisfaction with our recommended products. As our site primarily promotes affiliate products, please refer to the individual retailer’s returns and refunds policies where you made your purchase. Below is our policy regarding any exceptions and information on how to handle returns and refunds for products we directly sell.

1. Affiliate Products

For most products featured on our website:

  • Purchases: Products are purchased directly from third-party retailers such as Amazon or other affiliates.

  • Returns: Please refer to the return and refund policy of the retailer where you completed your purchase. You should follow their guidelines for returns, refunds, or exchanges.

2. Direct Sales

For products directly sold by Illuminate the Truth:

  • Eligibility: Items must be returned within 30 days of the purchase date to be eligible for a refund.

  • Condition: Items must be unused and in their original packaging.

  • Proof of Purchase: Please provide your receipt or proof of purchase when requesting a return or refund.

3. Process for Returns

  • Contact Us: If you need to return a product sold directly by us, please contact our customer service team at [returns@illuminatethetruth.com] with your order details and reason for return.

  • Return Shipping: You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

  • Refunds: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

4. Non-Returnable Items

Certain items are non-returnable:

  • Digital products or downloadable content.

  • Gift cards.

  • Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective item for the same item, contact us at [returns@illuminatethetruth.com].

6. Contact Us

If you have any questions about our returns and refunds policy, please contact us at: Email: [returns@illuminatethetruth.com]
Address: Illuminate the Truth, Sageologie LLC, [Your Address Here]

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